PLDT and Smart’s AI-in-a-Box program is helping local governments explore how artificial intelligence can support more efficient and data-driven governance.
AI Projects From Four LGUs Take the Spotlight
Four local government units (LGUs) in the Philippines have developed artificial intelligence applications through PLDT and Smart Communications’ AI-in-a-Box program.
The participating LGUs are Baguio City, Cabanatuan City, Cebu City, and the province of Lanao del Sur. Their projects will be highlighted at the upcoming “AI in Action Forum: Empowering Smarter Governance for Digital-Ready LGUs.”
The initiative aims to help local governments explore how AI can be applied to public administration and service delivery, particularly as more government transactions and operations move toward digital platforms.
Bringing AI Into Local Governance
AI applications can help local governments automate routine processes, support administrative work, improve access to public services, and analyze data to assist officials in making informed decisions.
Through the forum, participating organizations will discuss how AI projects can progress from initial development and testing into operational systems that deliver measurable improvements to communities.
However, the specific applications developed by the four LGUs have not yet been publicly detailed. Their long-term impact will depend on how these technologies are implemented, maintained, and integrated into existing government operations.
Building the Foundations for AI Adoption
Adopting AI in local government requires more than access to technology. LGUs also need reliable data infrastructure, trained personnel, appropriate governance frameworks, and the capacity to maintain digital systems.
Data privacy and cybersecurity will also be important considerations, especially when AI tools involve government records and public information.
The forum will bring together representatives from the Department of the Interior and Local Government (DILG), the Department of Science and Technology–Advanced Science and Technology Institute (DOST-ASTI), ePLDT, IBM Philippines, the Anti-Red Tape Authority (ARTA), and the Development Academy of the Philippines (DAP).
Their discussions will cover government AI adoption, the National AI Strategy of the Philippines, technology infrastructure, and responsible implementation.
Moving Toward Smarter Public Services
The growing interest in AI among Philippine LGUs reflects an opportunity to make local governance more responsive, accessible, and data-driven.
For these projects to create lasting value, however, local governments must ensure that AI systems address actual community needs and operate with proper safeguards.
As more LGUs explore digital solutions, the challenge will be turning promising AI initiatives into reliable public services that benefit Filipino communities.